.portal-body{background:#edf0ec}.portal-top{height:72px;background:#111714;color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 24px;position:sticky;top:0;z-index:40}.portal-top .brand{color:#fff}.portal-top .brand-wordmark small{color:#aeb8b2}.portal-user{display:flex;align-items:center;gap:14px}.portal-user span{display:grid;text-align:right}.portal-user small{color:#aeb8b2}.portal-shell{display:grid;grid-template-columns:240px 1fr;min-height:calc(100vh - 72px)}.portal-side{background:#18211d;color:#fff;padding:24px 14px;display:flex;flex-direction:column;justify-content:space-between}.portal-side nav{display:grid;gap:5px}.portal-side a{padding:12px 14px;border-radius:9px;color:#bdc7c1}.portal-side a:hover{background:#26332d;color:#fff}.portal-side-foot{display:grid;font-size:12px;border-top:1px solid #334139;padding-top:14px}.portal-main{padding:34px;max-width:1500px;width:100%}.portal-main h1{font-size:38px;letter-spacing:-.03em;margin:0}.portal-title{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}.notice{padding:14px 16px;border:1px solid #c8d6ce;background:#eef8f2;border-radius:10px;margin-bottom:18px}.notice.error{background:#fff0ee;border-color:#d9aca7}.notice.info{background:#f3f6fb;border-color:#bbc8dc}.notice.warning{background:#fff8e5;border-color:#ddcb94}.portal-cards{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;margin:20px 0}.metric{background:#fff;border:1px solid var(--line);border-radius:14px;padding:18px}.metric strong{display:block;font-size:30px}.metric small{color:var(--muted)}.panel{background:#fff;border:1px solid var(--line);border-radius:15px;padding:24px;margin-bottom:18px}.panel h2{font-size:24px;margin:0 0 14px}.toolbar{display:flex;flex-wrap:wrap;gap:10px;align-items:end;margin-bottom:18px}.toolbar .field{min-width:150px}.data-table{width:100%;border-collapse:collapse;font-size:14px}.data-table th{text-align:left;color:var(--muted);font-weight:650;padding:11px;border-bottom:1px solid var(--line)}.data-table td{padding:13px 11px;border-bottom:1px solid #e5e9e5;vertical-align:top}.data-table tr:hover td{background:#fafbf9}.status-badge,.priority-badge{display:inline-flex;align-items:center;border-radius:999px;padding:5px 9px;font-size:11px;font-weight:750;white-space:nowrap}.status-badge{background:#eef1ee;color:#47534c}.status-new{background:#e6effa;color:#31577d}.status-in-progress,.status-triage{background:#fff3d5;color:#74571b}.status-resolved{background:#e5f2e9;color:#326246}.status-closed,.status-archived{background:#e9e9e9;color:#555}.priority-badge.general{background:#edf0ed}.priority-badge.standard{background:#e7eef9;color:#395d86}.priority-badge.priority{background:#fff0d8;color:#8a571d}.priority-badge.critical{background:#f8dfdc;color:#8e312b}.ticket-head{display:grid;grid-template-columns:1fr auto;gap:20px;align-items:start}.ticket-meta{display:flex;gap:9px;flex-wrap:wrap}.ticket-layout{display:grid;grid-template-columns:1.4fr .6fr;gap:18px}.timeline{display:grid;gap:12px}.message{border:1px solid var(--line);border-radius:12px;padding:16px;background:#fff}.message.internal{background:#fff8e8;border-color:#d9c488}.message-head{display:flex;justify-content:space-between;gap:15px;margin-bottom:8px}.message-head small{color:var(--muted)}.file-list{display:grid;gap:8px;margin-top:12px}.file-link{display:flex;justify-content:space-between;padding:10px 12px;background:#f4f6f3;border-radius:9px}.rate-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.rate-card{border:1px solid var(--line);border-radius:12px;padding:18px}.rate-card strong{display:block;font-size:28px}.rate-card small{color:var(--muted)}.login-page{min-height:100vh;background:#111714;display:grid;place-items:center;padding:24px}.login-card{width:min(100%,520px);background:#fff;border-radius:18px;padding:38px;box-shadow:var(--shadow)}.login-card .brand{margin-bottom:34px}.login-card h1{font-size:38px;line-height:1;margin:0 0 12px}.login-card p{color:var(--muted)}.permission-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.permission-grid label{display:flex;gap:10px;border:1px solid var(--line);border-radius:10px;padding:12px}.permission-grid input{width:auto}.billing-private{border:1px solid #cdb875;background:#fff9e9}.empty-state{text-align:center;padding:40px;color:var(--muted)}.mobile-table-wrap{overflow:auto}
@media(max-width:1050px){.portal-shell{grid-template-columns:1fr}.portal-side{display:block;padding:10px}.portal-side nav{display:flex;overflow:auto}.portal-side-foot{display:none}.portal-main{padding:22px 14px}.portal-cards{grid-template-columns:repeat(2,1fr)}.ticket-layout{grid-template-columns:1fr}.rate-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:650px){.portal-top{padding:0 12px}.portal-user span{display:none}.portal-cards,.rate-grid,.permission-grid{grid-template-columns:1fr}.portal-title,.ticket-head{grid-template-columns:1fr;display:grid}.login-card{padding:26px 20px}.data-table{min-width:760px}}
.metric-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.detail-list{display:grid;gap:0}.detail-list>div{display:grid;grid-template-columns:minmax(150px,.35fr) 1fr;gap:18px;padding:13px 0;border-bottom:1px solid #e5e9e5}.detail-list>div:last-child{border-bottom:0}.detail-list strong{font-size:13px;color:var(--muted)}.detail-list span{min-width:0}.detail-list pre{white-space:pre-wrap;word-break:break-word;background:#f4f6f3;padding:12px;border-radius:9px;margin:0;font-size:12px}.file-list>a{display:flex;justify-content:space-between;gap:18px;padding:12px 14px;background:#f4f6f3;border-radius:9px}.file-list>a small{color:var(--muted)}
@media(max-width:850px){.metric-grid{grid-template-columns:1fr}.detail-list>div{grid-template-columns:1fr;gap:5px}.file-list>a{display:grid}}